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Background
Your leadership appeared impressed with
the role of an operations manager. They have always suspected of knowing what
an operations manager is responsible for; however, your background paper
provided the insight they needed to make a decision. There was a purpose to
each departmental visit, and that was to identify which department was the
most deserving of innovative funds. You later realize the funds are also used
to pay for the extra time dedicated to research and any solution that makes
sense (i.e., results in significant ROI, improves efficiency, improves
quality, increases profit).
Instructions
The key to this assignment is to ensure
that the problem being addressed is an operational issue and not strategic or
so large in scale that it would take years to address. Operations Management
(OM) deals with the day-to-day processes of running efficiently, so focus on
something that can have measurable results on a short-term basis. Using your
organization, critically think about an OM problem that could improve.
This is a rough draft. The takeaway is
to formulate a problem statement that you can use to write your paper, which
is essentially a research question. You are composing a research question
that drives an explanation for the necessary change that drives improvement.
The question should start with “What can be done…”?. Avoid using questions
that begin with “How will” or “Will.” These types of questions merely provide
part of an explanation for a solution or a Yes or No answer. A proper
solution digs deep into the root cause and is justified with evidence-based,
actionable plans to incorporate change. Note: the instructor expects a rough
draft, not a finished product.
List some issues and metrics that
pertain to potential problems in your organization. Explain your
organization’s transformation process by providing the inputs,
transformation, and outputs (see the transformation process diagram, page
XXX). Note any concerns in the transformation process and devise a few
(3-5) topical questions to get you thinking about the term paper. Try to note
metrics that can be used and measured between the as-is and to-be conditions.
These metrics are how you will determine success. Note that metrics can
pertain to financial and non-financial measures. Submit your 3-5 slide
presentation rough draft by the end of module 1.
You are expected to provide the
following information:
- Describe the
organization
- Introduce the as-is
operations condition
- Construct 3-5
problem statements
- Draft a research
question: What can be done….?
- Provide any notable
metrics that you could use to measure performance.
- Reference list
(note: Consider concepts and theories discussed in the text, grey
literature (i.e., company metrics), and other peer-reviewed sources).
Length
5–7
slide PowerPoint presentation, not including the title or reference page.
References
3–5
citations with at least 2 from the university library and the class book.
https://guides.library.cornell.edu/c.php?g=31867&p=201759
Grades
This assignment is worth 120 points
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