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Case Scenario: You are hired as a consultant for a mid-sized retail company that is struggling with inefficient inventory management, customer dissatisfaction, and a slow decision-making process.

May 7, 2025 · 3 min read · By adminPro

📋 Table of Contents

    ASSIGNMENT BRIEF
    Objective
    This assessment will evaluate students’ ability to:

    Apply concepts from Business Information Systems to real-world organisational
    Analyse how information systems contribute to business operations and decision-
    Propose innovative solutions to business challenges using information system

    Instructions
    Case Scenario:
    You are hired as a consultant for a mid-sized retail company that is struggling with inefficient inventory management, customer dissatisfaction, and a slow decision-making process. The company wants to leverage information systems to improve its operations and gain a competitive edge.

    Tasks:

    Information Systems Analysis (500 words)

    Identify and describe three types of information systems (from the topics covered in class) that would help the company address its challenges.

    Explain how these systems will contribute to improving specific business processes and decision-making within the company.

    2. Innovation and Change Management (300 words)

    Suggest one innovative technology or strategy (e.g., IoT, cloud computing, or business intelligence) that the company should adopt.
    Discuss how Lewins Change Model can be applied to manage the transition

    3. Recommendations and Conclusion (200 words)

    Provide two practical recommendations for ensuring the successful implementation of the proposed systems and strategies.
    Summarise the expected outcomes if these solutions are implemented

    Assessment Criteria:
    As detailed in the assessment rubric

    RUBRICS

    Criteria

    HD (85% and above)

    D (75 84%)

    C (65 74%)

    P (50 64%)

    F (0- 49%)

    Understanding of the concepts

    15%

    Demonstrates a clear and comprehensive understanding of the impact of IT and IS in organisations

    Shows a strong understanding of the role and impact of IT and IS in organisations. Most concepts are explained clearly and thoroughly

    Demonstrates a good understanding of the role and impact of IT and IS in organisations. Some concepts may lack depth

    or clarity.

    Shows a basic understanding of the role and impact of IT and IS in

    organisations. Explanations are superficial or incomplete

    Demonstrates little to no understanding of the role and impact of IT and IS in organisations. Explanations are unclear or

    incorrect

    Application of knowledge

    20%

    Applies theoretical concepts to the provided case study with exceptional insight and creativity. Examples are highly relevant and well-

    integrated

    Applies theoretical concepts to the provided case study

    effectively. Examples are relevant and well- integrated.

    Applies theoretical concepts to the provided case study with some effectiveness. Examples are relevant but may lack

    integration.

    Applies theoretical concepts to the provided

    case study superficially. Examples are present but may be incomplete or

    irrelevant.

    Fails to apply theoretical concepts to the provided

    case study. Examples are missing or irrelevant

    Critical Analysis

    25%

    Provides an in-depth analysis of the advantages and disadvantages of IT and IS solutions. Arguments are

    well-supported with evidence.

    Provides a thorough analysis of the advantages and

    disadvantages of IT and IS solutions. Most arguments are well- supported with

    evidence.

    Provides a reasonable analysis of the advantages and disadvantages of IT and IS solutions. Some arguments may lack support.

    Provides a basic analysis

    of the advantages and disadvantages of IT and

    IS solutions.

    Arguments

    are superficial and lack

    support.

    Provides little to no analysis of the advantages and disadvantages of IT and IS solutions.

    Arguments are unsupported

    Clarity and Coherence

    30%

    Report is exceptionally clear, well-organised, and logically structured. Arguments flow seamlessly.

    Report is clear, well- organised, and logically structured. Arguments flow well.

    Report is generally clear and organised, with a logical structure. Some arguments may lack coherence

    Report is somewhat clear but may be disorganised

    or lack a logical structure.

    Arguments are often

    unclear.

    Report is unclear, disorganised, and lacks a logical structure.

    Arguments are incoherent

    or missing

    Referencing

    10%

    Summarizes the All sources are cited and referenced correctly using

    Harvard style.

    Most sources are cited and

    referenced correctly using Harvard style

    Some sources are cited and referenced correctly

    using Harvard style.

    Few sources are cited

    and referenced correctly

    using Harvard style.

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