AI-Enhanced Customer Engagement Strategy
- Choose a real or hypothetical company and describe how it could use AI to improve customer engagement
- Include specific examples of tools (e.g., recommendation engines, sentiment analysis, predictive modeling)
- Discuss expected outcomes and challenges (e.g., privacy, implementation cost, tech stack).
· Deliverable: 2-3 pages, APA 7th ed.
No Similarities or AI detection (humanize – professors can detect it)