Human Services Assessment

Human Services Assessment

The following table includes statements about human services knowledge areas, skills, and abilities in the categories of Historical Perspectives and Emerging Trends; Human Systems; Human Services Delivery Systems; Disciplined Inquiry and Information Literacy; Program Planning and Evaluation; Administrative Leadership; and Legal and Ethical Practices.* Select whether you strongly agree, agree, neither agree nor disagree, disagree, or strongly disagree with each statement. Afterward, note the areas where you agree/strongly agree (these are your strengths) and the areas where you disagree/strongly disagree (these are your gaps). Then use this self-assessment worksheet to complete your Week 9 Assignment.

The statements in the table are excerpted from the following resource:

Council for Standards in Human Services Education. (2019, July). National standards master’s degree in human services. https://cshse.org/wp-content/uploads/2019/08/CSHSE-National-Standards-Masters-Degree-July-2019.pdf

	Strongly agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree
Historical Perspectives and Emerging Trends
I am familiar with historical and current legislation affecting services delivery.
I understand how public and private attitudes influence legislation and the interpretation of polices related to human services.
I have been exposed to a number of socio-political ideologies and understand how they influence human services delivery.
I can analyze and interpret historical data for application in advocacy and social change.
Human Systems
I understand how administrators work with groups (e.g., boards of directors, community groups, public officials, or client/consumer advisory groups).
I understand changing family structures and roles.
I am familiar with the organizational structures of communities.
I understand the capacities, limitations, and resiliency of human systems.
I understand the context and role of diversity (including, but not limited to ethnicity, culture, gender, sexual orientation and identity, age, learning styles, ability, and socioeconomic status) in determining and meeting human needs.
I know how to effect social change through advocacy work at all levels of society including community development, community and grassroots organizing, and local and global activism.
Human Services Delivery Systems
I understand the range and characteristics of human services delivery systems and organizations.
I understand the range of populations served and needs addressed by human services.
I understand the major models used to conceptualize and integrate prevention, maintenance, intervention, rehabilitation, and healthy functioning.
I am familiar with the economic and social class systems, including systemic causes of poverty.
I am familiar with the political and ideological aspects of human services.
I understand the local and global influences on human service delivery.
I know how to effect and influence social policy.
I am able to effectively deal with conflict on varying levels of human service delivery systems.
Disciplined Inquiry and Information Literacy
I know how to obtain information through observation and research.
I have respect for confidentiality and the appropriate and ethical use of professionally relevant data.
I know how to assess the significance, relevance, timeliness, adequacy, accuracy, and validity of information provided by others.
I know how to compile, synthesize, and categorize information and present it orally or in writing to clients, colleagues, or other members of related services systems and to utilize the information for community education and public relations.
I have information literacy, including skills to effectively locate, evaluate, and utilize information through library databases, the world wide web, and other electronic resources.
I am familiar with methods, statistics, quantitative and qualitative research, and the application of technology.
I know how to engage in critical thinking for analysis, problem solving, synthesis, decision making, and predicting outcomes.
Program Planning and Evaluation
I know how to plan and design programs.
I know how to implement programs.
I know how to evaluate programs.
I have the knowledge, theory, and skills to perform a community-needs assessment.
Administrative Leadership
I understand organizational management.
I know how to employ and supervise staff.
I understand operational and strategic planning including assessment practices.
I know how to develop budgets and monitor expenditures.
I understand fund development and fundraising (grants, special events, major gifts, etc.) and contract negotiation.
I understand legal/regulatory issues and risk management.
I know how to support the professional development of staff.
I know how to recruit and manage volunteers.
I know how to use constituency building and other advocacy techniques such as lobbying, grassroots movements, and community development and organizing.
I understand the mission, vision, and ethical responsibilities of organizations and society as outlined by the Ethical Standards of the National Organization for Human Services.
Legal and Ethical Practices
I have respect for confidentiality of information.
I recognize that individuals, services systems, and society change.
I am familiar with interprofessional approaches to problem solving.
I have respect for appropriate professional boundaries.
I am able to maintain behavior that is congruent with the values and ethics of the profession as outlined by the Ethical Standards of the National Organization for Human Services.
I know the values of the human services profession.

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