| Unit 20: Organisational Behaviour |
Assignment Brief – Part 1
Centre number: 01018Unit Number and Title: Unit 20: Organisational BehaviourUnit Code: A/618/5064Unit Level: 5Credit Value: 15TQT: 150Unit Type: CoreAcademic Year: 2025Assignment Title: Personal perspectives, traits and attributes for enhancing improvement, motivation and creating an effective workforceUnit Tutor: Khadija, Harika, Varuni, Toyosi, MilonaInternal Verifier: Muhammad IsmailIssue Date: 28th April 2025Assignment Brief Internally Verified: 14th April 2025Submission Date: 18th July 2025 (Please submit Part 1 and Part 2 as a single document via the Turnitin link on the same date.)
Unit Introduction
The aim of this unit is to develop knowledge and understanding of how organisational behaviour concepts, theories and techniques are applied in work and management settings in order to enhance individual, team and organisational performance. Students will be able to apply this knowledge in a variety of business situations. They will appreciate how effective application of organisational behaviour principles can be used to explain why people behave and act in particular ways and to predict how employees will respond to certain demands. The unit also develops student understanding of the influence of culture, the operation of power and politics in organisations and how these variables influence the actions and behaviour of people in an organisational context.
On successful completion of this unit, students will have developed a range of transferable skills and knowledge. This includes core people management skills used to achieve positive organisational outcomes and to create value by recognising individual difference, team working and the creation of inclusive organisational cultures.
Submission Format
PART A Covers LO1, LO2 and LO3
The submission is in the form of an individual portfolio of evidence in a report format.
You are to produce a portfolio of reflective evidence and take part in a simulated group activity. The portfolio should include the following:
- completed personality and attribute audits and a reflective statement
- a motivational group activity
- a reflective presentation that includes the participation and outcome of areas 2 and 3 above.
You are required to make use of headings, paragraphs, and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system (or an alternative system). You will need to provide a bibliography using the Harvard referencing system (or an alternative system). Inaccurate use of referencing may lead to issues of plagiarism if not applied correctly.
Word count is 4,500 (10%+) words, although you will not be penalised for going under or exceeding the total word limit.
Do You Need Assignment of This Question
Order Non Plagiarized Assignment
Unit Learning Outcomes
- LO1 Reflect on own personality and perceptions to understand how individual difference informs and influences management approaches
- LO2 Apply content and process theories of motivation to create and maintain an effective workforce
- LO3 Participate in a group team activity for a given business situation to demonstrate effective team skills
Transferable skills and competencies developed
- Developing the delivery of HR business solutions appropriate to the organisational context
- Analysing the facts and circumstances and determining the cause of a problem, identifying and selecting appropriate solutions
- Leading the improvement of people capability in the business or in own team
- Developing, building and motivating teams by identifying their strengths and enabling development in the workplace
- Managing talent and performance
- Reflecting on own performance and working style, and their impact on others
- Planning own development and show commitment to the job and the profession
Vocational scenario
The first TESCO store was established in 1929 in Burnt Oak, Edgware, North London. Nowadays, the company successfully establishes the business within multiple countries, for example England, Ireland, Hungary and Slovakia. The retailer offers the latest fashion, beauty and homeware at the best value on the high street. They keep the prices low and offer a large range of own-brand items.
They pay well and expect their staff to work hard. Managers can expect to work in a fast-paced environment but with a family feel and with good training and expertise on hand for support.
Role
You are currently working as a Graduate Trainee Store Manager. You are responsible for leading, motivating and developing the team of store employees to ensure consistent delivery on standards, customer service and product knowledge, maximising the store’s sales potential and profitability. You ensure that the delivery of the brand is in line with all visual merchandising guidelines and with creative flair; you proactively drive store performance across all departments.
As part of your graduate training, the retail company provides ‘Master Class’ management training sessions led by the Executive Team. In each session, you will carry out individual and group activities with your peers. You are to record what you do and use the information gathered to reflect on your contribution and make justified improvements for self and towards creating an effective workforce.
Assignment activity and guidance
Each ‘Master Class’ focuses on different aspects of leadership and management, and involves different activities.
Master Class 1 – Personality and Perceptions
Complete a personality and attribute evaluation that audits your skills and personality traits. Discuss whether they are positive or negative in terms of management approaches. Reflect on personality and perceptions of self in terms of your own performance.
Master Class 2 – Motivation
As part of the training, you have been asked to provide solutions for addressing low morale, lack of focus and productivity of employees on the shop floor. Staff work long shifts, are often dealing with challenging customers and work can be repetitive. They often work in isolation.
You are to work in a small group of your peers to prepare, produce and deliver a short, dynamic motivational activity for the rest of the management team to take part in. You should fully participate in the creation and management of this activity. The activity should apply content and process theories of motivation.
Discuss the outcome of the activity with your peers to critically assess how successful the application of motivation theories can be.
Master Class 3 – Reflection
Following the group activity in Master Class 2 and the completion of the audits in Master Class 1, you are to present the outcome of your results and participation in the group activity. To support your improvements and recommendations, appropriate literature and additional business examples should be used. In your presentation, you should consider the following areas.
- Exploration of team and group behaviour and its relevance to an effective team.
- Assessment and reflection on the results of the audits, your participation in the group activity and the importance of personality etc. in effective workforce and managerial relationships.
- Challenge and reflection on your personal perspectives, traits and attributes, as well as your individual contribution to the group activity.
- Consideration and justification of the adaptation of self and business managers in creating an effective team and a motivated workforce.
Learning Outcomes and Assessment Criteria
| Pass | Merit | Distinction |
|---|---|---|
| LO1 Reflect on own personality and perceptions to understand how individual difference informs and influences management approaches LO1 and LO2P1 Assess own personality traits and attributes in terms of them having a positive or negative effect on management approaches and company performance.
P2 Reflect on the value and importance of personality and perception for effective managerial relationships. |
M1 Challenge own perspectives and individual traits and attributes to influence and improve managerial relationships. | D1 Adapt personal perspectives, traits and attributes to justify improvements that influence and enhance employee motivation and create an effective workforce. |
| LO2 Apply content and process theories of motivation to create and maintain an effective workforce
P3 Apply content and process theories of motivation for enhancing and maintaining an effective organisational workforce, providing specific examples. |
M2 Critically assess the extent that employee motivation can be enhanced and maintained by practical application of content and process theories of motivation | |
| LO3 Participate in a group team activity for a given business situation to demonstrate effective team skills
P4 Contribute to the creation and management of effective team working in a given business situation. P5 Explore the relevance of group behaviour and team theory in the creation and management of effective teamworking |
M3 Reflect on personal contribution to group behaviour and dynamics in the creation and management of effective teamworking. | D2 Revise personal contribution and skills for effective teams to make justified recommendations for own improvement |
Buy Answer of This Assessment & Raise Your Grades
Request to Buy Answer
Assignment Brief Part 2
Unit Number and Title: Unit 20: Organisational BehaviourCentre number: 01018Unit Code: A/618/5064Unit Level: 5Credit Value: 15Unit Type: CoreAcademic Year: 2025Unit Tutor: Khadija, Harika, Varuni, Toyosi, MilonaAssignment Title: Achieving organisational goals through power, politics and cultureIssue Date: 28th April 2025Assignment Brief Internally Verified: 14th April 2025Submission Date: 18th July 2025 (Please submit Part 1 and Part 2 as a single document via the Turnitin link on the same date.)
Submission Format
Part B Covers LO4
The submission format is in the form of an academic poster. The academic poster should be written in a concise style using an appropriate template. You are required to make use of headings, paragraphs, and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system (or alternative system). Please also provide a bibliography using the Harvard referencing system (or alternative system). Inaccurate use of referencing may lead to issues of plagiarism if not applied correctly. The recommended word limit is 1,500 words, although you will not be penalised for going under or exceeding the total word limit.
Unit Learning Outcomes
- LO4 Examine how power, politics and culture can be used to influence employee behaviour and accomplish organisational goals.
Transferable skills and competencies developed
- Conceptual and critical thinking, analysis, synthesis and evaluation
- Research skills for evidence-based decision making
- Ability to be open, approachable and authentic, and able to build trust with others
- Ability to seek the views of others and value diversity
- Ability to operate according to organisational values.
Vocational scenario
In your position as Graduate Trainee Store Manager, central office has raised concerns with you that organisational power and politics are negatively influencing the culture of the business. This is preventing some stores from achieving set business goals. As a Graduate Trainee Store Manager running an operation, you must have a commercial acumen and be responsible for delivering on-sales targets while dealing with customers in a professional and pleasant manner at every interaction.
You have been asked to investigate how power, politics and culture influence employee behaviour and impact customer satisfaction and sales. Your investigation will be presented as an academic poster in your next Master Class training session and will focus on driving performance and productivity.
Assignment activity and guidance
You are to evaluate a variety of different organisational examples of how organisational, power, politics and culture affect employee behaviour.
You should make recommendations on how organisational power, politics and culture could be used to encourage and guide employee behaviour to help achieve sales and target goals, improve interaction with customers, and with visual merchandising and stock presentation.
You should consider:
- different perspectives of power
- the occurrence of organisational politics
- levels of culture and how national culture can influence management and employee behavior
- the combined effect of power, politics and culture on behaviour and the accomplishment of organisational goals.
This part of the assignment, the submission format is in the form of an academic poster. The academic poster should be written in a concise style using an appropriate template. You are required to make use of headings, paragraphs, and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system (or alternative system). Please also provide a bibliography using the Harvard referencing system (or alternative system). Inaccurate use of referencing may lead to issues of plagiarism if not applied correctly.
The recommended word limit is 1,500(+ /- 10%) words, although you will not be penalised for exceeding the total word limit.
Learning Outcomes and Assessment Criteria
| Pass | Merit | Distinction |
|---|---|---|
| LO4 Examine how power, politics and culture can be used to influence employee behaviour and accomplish organisational goals.
P6 Examine how the operation of power, politics and culture in an organisation affect employee behaviour and the accomplishment of organisational goals. |
M4 Evaluate how the operation of power, politics and culture affect employee behaviour and the accomplishment of organisational goals. | D3 Make justified recommendations on how power, politics and culture can be used effectively to influence and direct employee behaviour towards the accomplishment of organisational goals. |
Before you get started, please read the following information very carefully.
Student Guide to Writing an Assignment
This is an assignment guide to help support you while completing your BTEC Assignments.
It includes:
- Assignment writing guidance
- Referencing guidance
Are You Looking for Answer of This Assignment or Essay
Pay & Buy Non Plagiarized Assignment
Assignment Format/Style
Produce an formal report/paper that addresses all the tasks in the assignment brief. You are encouraged to use diagrams or tables to illustrate and reinforce your findings, using single space and font size 12. Any references to academic theory should be correctly cited and referenced in a bibliography at the end of the report. (Please do not copy and paste information).
- Fully completed assignment cover page
- Title page
- Table of contents
- Introduction
- Main body of the report clearly identifying the separate outcomes and assessment criteria
- Conclusion and recommendations (if relevant)
- References and bibliography
- Appendices only if relevant and necessary
Assignment Content
The assignment brief includes headings relevant to the unit outcomes, read and follow the tasks listed under each heading and this will make certain that you cover all the outcomes and assessment criteria to achieve the unit.
Assessment and Grading
Read the assessment grading criteria before attempting the assignment tasks, as it contains important information about how you should approach your assignment and how grading is applied in order for you to achieve a pass, merit or distinction.
Assignment Submission
All assignments must be submitted by the agreed date, via MOODLE. Assignments submitted late, but with permission, will be marked as a pass only. Assignments submitted late, without permission, will not be marked until the end of the year, or the next time the unit is scheduled.
Please ensure that your assignment is attached to the assignment submission receipt and that you read and sign the statement confirming authenticity. Check that all relevant fields are completed fully before submission.
Assignment Feedback
Once the assessor has marked your assignment, you will receive written feedback, either confirming that you have met the required standard and grade awarded, or that you have not yet met the standard and what you need to do to make the necessary improvements. Please note that achieved and confirmation of grades is provisional until signed off by the Internal Verifier.
Bibliography / References
Please list down “works cited” within the framework of enumerative bibliography – a list of references to key articles and texts. Verify each reference carefully; the references must correspond to the citations in the text. The list of references should start on a new page and be listed alphabetically by the name of the author(s) and then by year, chronologically. Only the first author’s name is inverted. The name of each author and the title of the citation should be exactly as it appears in the original work. More Information can be found in the College MOODLE in the General Information about the Harvard Referencing.
Recommended Reading:
Learners must consult College and local national library facilities. In addition, learners need to read the broadsheet press and weekly business magazines regularly. You should also use relevant internet sites regularly and identify key influences and recent and relevant research with regard to your subject area. You should read topical case studies and read about national campaigns and government initiatives in your area of interest. Following is the list of indicative resource materials.
Recommended Resources
Textbooks
- BROOKS, I. (2018) Organisational Behaviour: Individuals, Groups and Organisation. 5th Ed. Harlow: Pearson.
- BUCHANAN, D. and HUCZYNSKI, A. (2019) Organizational Behaviour. 10th Ed. Harlow: Pearson.
- MULLINS, L. J. (2019) Organisational Behaviour in the Workplace. 12th Ed. Harlow: Pearson.
- WILSON, F. M. (2018) Organizational Behaviour and Work: A Critical Introduction. 5th Ed. Oxford: Oxford University Press.
Websites
www.businessballs.com Business Balls
Organisational Culture
(Articles)www.hrzone.com HR Zone
Lead – Culture
(Articles)www.managementstudyguide.com Management Study Guide
Library – Organisational Behaviour
(General Reference)www.managementtoday.co.uk Management Today
Leadership Lessons
(Articles)
Links
This unit links to the following related units:
- Unit 4: Leadership and Management
- Unit 24: Understanding and Leading Change
- Unit 25: Global Business Environment
- Unit 46: Developing Individuals, Teams and Organisations
Student Assessment Submission and Declaration
When submitting evidence for assessment, you must sign a declaration confirming that the work is your own.
| Student name: | Assessor name: | ||
| Issue date: | Submission date: | ||
| Programme: | BTEC Higher National Diploma in Business | ||
| Unit: | Unit 20: Organisational Behaviour | ||
Plagiarism
Plagiarism is a form of cheating. Plagiarism must be avoided at all costs and students who break the rules, however innocently, may be penalised. It is your responsibility to ensure that you understand correct referencing practices. As a university-level student, you are expected to use appropriate references throughout and keep carefully detailed notes of all your sources of materials for the material you have used in your work, including any material downloaded from the Internet. Please consult the relevant unit lecturer or your course tutor if you need any further advice.
Student declaration
I certify that the evidence submitted for this assignment is my own. I have clearly referenced any sources and any artificial intelligence (AI) tools used in the work. I understand that false declaration is a form of malpractice